CBNA’s motto…”Your Business is our Business, Your Reputation is our Reputation” reflects our ongoing commitment to provide our members with the highest quality debt recovery services in the industry today. All of us at CBNA strive to provide superior service – from our dedicated Client Service and Collection Departments, to our top-notch Suit and Execution Division – our members are able to place their complete trust and confidence in us. As a CBNA client, you may rest assured that we are not only working diligently – days, evenings and weekends – to produce the “bottom line” results you desire, but also at the same time consistently maintaining an outstanding reputation in the communities we serve.
With so many new complexities and hurdles to overcome, it’s even more important for your debt recovery firm to have decades of experience and a spotless track record. You want personal service. National and international reach. Financial strength. The latest technologies. And a willingness to go after the tougher cases so many large agencies either can’t or won’t handle.
Above all, you want a partner who will not only protect your revenue, but also your reputation in the community. It’s a difficult balancing act. But it’s also a much smarter approach to debt recovery.
And it starts with CBNA.

“With my 30 years of experience managing collection agencies, CBNA has what it takes to get the job done.”
“We’ve been in this business a long time and built a reputation for being firm, but fair. When you work with CBNA, you know we’ll protect your reputation as well as our own.”